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Course Outline
- Introduction
- Causes of pressure
- Types of crisis
- Culture
- Stakeholder management
- Risk
- Strategic tools
- Psychometrics – play to your strengths
- Communication refresher
- Graded assertiveness tools
- Cybersecurity
- Strategies to manage high-pressure situation
- Hacktivism
- Dealing with press conferences
- Case studies – what would you do?
- Defining the problem
- Defining how you are going to solve it
- Decision Trees
- Decision Matrices
- Force Field Analysis
- Goal setting
- Problem-solving
- Brainstorming
- Change management
- Communication protocols
- Summary and Next Steps
Requirements
- Enthusiasm to learn some of the practical applications of human psychology.
14 Hours
Testimonials (4)
Freedom and no pressure or "calling for answers".
Maciej - Kaczmarski Group
Course - Effective interpersonal communication with elements of assertiveness
Machine Translated
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
The videos and then discussions with the group. I thought this was enjoyable.
Chris Harte - SSE Plc
Course - Human Factors Essentials
For sure the atmosphere, as the training was delivered in a very pleasant way and all exercises were well prepared.