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Course Outline
Module 1: Introduction to AI and Microsoft 365 Copilot
- What is generative AI and how Copilot works
- The difference between Copilot and classic search engines
- Microsoft 365 Copilot ecosystem
- How Copilot uses organisational data (Microsoft Graph)
- AI limitations: hallucinations, context, and accuracy
- Principles of responsible use
Module 2: EU AI Act and Responsible Use of Copilot
- Introduction to the EU AI Act
- Risk levels and relevant examples
- User responsibility
- Data confidentiality and sensitive information
- Information that should not be input into Copilot
- Verification and validation of AI-generated responses
- Impact of AI on business processes
Module 3: Efficient Prompting for Microsoft Copilot
- Anatomy of an effective prompt
- Role, context, objective, and format
- Prompts for summarisation, analysis, and content creation
- Refinement and iteration techniques
- Common mistakes and optimisation methods
Module 4: Microsoft Copilot in Daily Work
Outlook
- Drafting and summarising emails
- Inbox management
- Automated responses
Word
- Creating documents
- Rewriting and improving content
- Summarising documents
Excel
- Data analysis
- Formulas and explanations
- Trend identification
- Visualisations and reports
PowerPoint
- Generating presentations
- Structuring content
- Improving slides
Teams
- Meeting summarisation
- Action item extraction
- Automated follow-up
Requirements
Requirements:
- Active Microsoft 365 Copilot license.
- Microsoft 365 Business or Enterprise account with Copilot enabled.
- No technical or programming knowledge required.
Audience
This course is designed for:
- Professionals who use Microsoft 365 in their daily work and wish to increase their productivity with the help of Microsoft Copilot.
- Managers and Team Leaders who want to optimise workflows and decision-making processes using AI.
- Specialists from HR, Finance, Sales, Marketing, Procurement, Operations, and other business functions.
- Business Analysts and professionals involved in analysis, reporting, and documentation.
- Executive and administrative assistants who manage large volumes of information and communications.
- Organisations implementing Microsoft 365 Copilot that wish to promote efficient, responsible, and EU AI Act-compliant usage.
7 Hours
Testimonials (2)
Learning and creating of agents.
Jana Nalevankova - Ness Romania
Course - Boost Your Productivity with Microsoft Copilot 365
Trainer was very knowledgeable and easy to speak to
