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Course Outline

Module 1: Introduction to AI and Microsoft 365 Copilot

  • What is generative AI and how does Copilot work
  • The difference between Copilot and classic search engines
  • The Microsoft 365 Copilot ecosystem
  • How Copilot uses organizational data (Microsoft Graph)
  • AI limitations: hallucinations, context, and accuracy
  • Principles of responsible use

Module 2: EU AI Act and Responsible Copilot Use

  • Introduction to the EU AI Act
  • Risk levels and relevant examples
  • User responsibilities
  • Data confidentiality and sensitive information
  • Information that should not be input into Copilot
  • Verifying and validating AI-generated responses
  • The impact of AI on business processes

Module 3: Effective Prompting for Microsoft Copilot

  • The anatomy of an effective prompt
  • Role, context, objective, and format
  • Prompts for summarization, analysis, and content creation
  • Refinement and iteration techniques
  • Common mistakes and optimization methods

Module 4: Microsoft Copilot in Daily Work

Outlook

  • Drafting and summarizing emails
  • Inbox management
  • Automated replies

Word

  • Creating documents
  • Rewriting and improving
  • Summarizing documents

Excel

  • Data analysis
  • Formulas and explanations
  • Identifying trends
  • Visualizations and reports

PowerPoint

  • Generating presentations
  • Structuring content
  • Improving slides

Teams

  • Summarizing meetings
  • Extracting action items
  • Automated follow-ups

Requirements

    Requirements:

    • Active Microsoft 365 Copilot license.
    • Microsoft 365 Business or Enterprise account with Copilot enabled.
    • No technical or programming knowledge required.

    Audience

    This course is intended for:

    • Professionals who use Microsoft 365 in their daily work and want to increase productivity with Microsoft Copilot.
    • Managers and Team Leaders looking to optimize work processes and decision-making with the help of AI.
    • Specialists in HR, Finance, Sales, Marketing, Procurement, Operations, and other business functions.
    • Business Analysts and professionals involved in analysis, reporting, and documentation.
    • Executive and administrative assistants managing a high volume of information and communication.
    • Organizations implementing Microsoft 365 Copilot that want to promote efficient, responsible, and compliant usage in line with the EU AI Act.
     7 Hours

    Number of participants


    Price per participant

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