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Course Outline
Module 1: The Human Response to AI — From Resistance to Relevance
Overview:
We explore the emotional and behavioral responses employees have when tech changes fast — from fear, denial, and dependence, to renewed purpose.
Key Topics:
- AI anxiety: “Help me or replace me?”
- Defensive behavior: resistance, withdrawal, over-reliance/dependence.
- Identity threat: “Is my role still valuable?”
- Loss of confidence: silence, hesitation, avoidance
Practice Lab:
The Silent Workplace Simulation – Roleplay a teamwork scenario without any digital tools — exposing where we rely on tech instead of each other.
Module 2: Building Trust Without Algorithms
Overview:
"Trust can’t be handed over to technology — it has to be built by people through genuine presence, clear communication, and consistent emotional connection."
Key Topics:
- Trust in fast-paced, digital collaboration
- Psychological safety without constant validation
- Over-dependency on tools (emails, prompts, AI summaries) – Also discussed in Module 1
- Clarity, tone, and pause power in hybrid meetings
- Dealing with "invisible teammates" in virtual environments
Practical Activities:
Audio-Only Collaboration Challenge – Solve a task where tone and trust matter — no video, no emoji, just voice.
The EQ Mirror (Live Feedback) – Real-time feedback on how your pauses, tone, and word choice land emotionally.
Module 3: Critical Thinking in a Shortcut World
Overview:
With answers one click away, many teams are losing their “thinking stamina.” This session is about reclaiming rigor, questioning assumptions, and thinking deeply.
Key Topics:
- “Hybrid hesitation”: Waiting for tools to decide
- Lazy thinking: Uncritically accepting “smart” answers
- Over-delegation: Losing agency in problem-solving
- “Mental outsourcing” and over-scripting by templates
Practice Game:
The Socrates Drill – Teams solve a grey-area scenario (ethical, interpersonal, or process-related) with no digital input, using pure reasoning, challenge, and debate.
(Example scenarios available on request – e.g., conflicting stakeholder priorities, team burnout signs, vague responsibilities.)
Module 4: Human First – Staying Real in a Smart World
Overview:
This final module reinforces the mindset: “Use AI — but stay human.” We’ll co-create new habits and rituals that protect trust, thinking, and humanity in the flow of daily work.
Key Topics:
- Balancing clarity + empathy in digital spaces
- Protecting thinking time and team time
- Human signals that can’t be automated: presence, listening, warmth
- Owning the last 10%: decisions, emotions, responsibility
Collaboration Canvas:
"Human Signal Spotting"
- Format: Small groups (3-4 people) in breakout rooms or in-person clusters
- Goal: Identify real-life examples from their daily work where human signals (presence, empathy, warmth, active listening) made a positive impact — or where their absence caused problems
- Process:
- Each participant shares a brief story or moment involving human connection or disconnection in digital/hybrid work
- Groups analyze what made the human signal effective or ineffective
- Collectively brainstorm practical micro-habits or team rituals that amplify those positive signals or prevent negative ones
- Present top 2-3 habits back to the whole group for discussion and refinement
Outcome: Teams leave with a grounded, authentic list of "Human Signals to Cultivate" based on their own work culture — driving actionable, personalized change that supports trust and emotional connection beyond tech tools.
Final Wrap-Up
Roundtable: Human > Tools — A Declaration
Requirements
The must-have human skills for teams navigating the AI era.
7 Hours
Testimonials (3)
Sharing experience
Eugeniu
Course - Stress Management Workshop
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.
