Cursuri Management

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Cursuri Management

Locuri de muncă instruite live Live cursuri de formare în management Moldova.

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Management Subcategories

Cursuri Corporate Governance Corporate Governance
Cursuri Strategic Management Strategic Management
Cursuri Lean Lean
Cursuri Business Motivation Model Business Motivation Model
Cursuri Change Management Change Management
Cursuri Professional Development Professional Development
Cursuri Human Resources Human Resources
Cursuri Quality Management System (QMS) Quality Management System (QMS)
Cursuri KAIZEN KAIZEN
Cursuri NHS NHS
Business Continuity Management
Cursuri Management and Leadership Management and Leadership
Cursuri Risk Management Risk Management

Management Course Outlines

Numele cursului
Durata
Sinoptic
Numele cursului
Durata
Sinoptic

Management and Team Development

7 hours
Sinoptic
Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies

By the end of the course, delegates will be able to:

- Understand the different skills required for Managing and for Leading
- Develop their team in the most-effective way
- Explain how best to deliver Change in their part of the organisation
- Manage staff performance better
- Successfully negotiate their preferred solutions
- Explain how to deal with the difficult situations they may encounter in the office

Chief Technology Officer (CTO) Fundamentals

14 hours
Sinoptic
This instructor-led, live training in Moldova (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

- Hire and lead a vibrant and innovative technical team.
- Effectively adopt and manage the technology needed to develop great products.
- Apply useful techniques and strategies for managing products and projects.
- Scale the company business and move it in the right direction.

Managing Remote Teams

7 hours
Sinoptic
This instructor-led, live training in Moldova (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.

Business and IT System Agility in the Digital Age

7 hours
Sinoptic
Participant Profiles

CxO, Operation Managers, Enterprise Architects, Business and System Analysts and Designers

Objective

This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that organizations are trying to focus on to increase their business agility facing disruptions of the digital age.

In particular, this seminar aims at helping you to understand frameworks and reference architectures that are used worldwide to align digital business models and IT system architectures with the changing competitive landscape.

Business Modeling for an Agile Enterprise

14 hours
Sinoptic
Objective:

Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs.

This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.

Change Management

14 hours
Sinoptic
Audience:

This course is designed for all staff requiring a wider view of the Change Process to get the best results for their part of the business

Format of the course

A combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies

At the end of this course, attendees will be able to:

- Explain the basic Change Strategies that underpin the planning for change in an organisation
- Understand the use and application of the 9 Change Principles
- Construct a Change Plan suitable to their part of the business

Kanban Management Professional 1

14 hours
Sinoptic
Kanban Management Professional 1 (KMP1) is a highly interactive two-day course accredited by the Lean Kanban University (LKU). It combines teaching, group discussions and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organisations to manage and improve the delivery of products and services to their customers.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.

You will leave this course with knowledge of the Kanban principles and general practices, and skills that will enable you to apply Kanban with confidence in your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone who is involved in product development or knowledge work. This includes but is not limited to the following:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Lean 5S

7 hours
Sinoptic
Who should attend:

Lean and change agents, operational leaders and professionals who want to make sure they are starting this foundational concept the right way

This training course has been created for professionals from all sectors in manufacturing etc. It is not designed for academic purposes, but offers practical advice how to implement 5S in your production facility

The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way.

Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works.

Upon completing the training you will:

- Understand how  5S works and improve efficiency by 10 to 30%
- Be able to indentify sources of waste and improve profitability
- Understand the reasons for the five step process and know how to implement it
- Have the tools and procedures in order to improve production processes
- Develop a concrete plan to introduce 5S to your workplace

If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course

Lean 5S for Non-Manufacturing Purposes

7 hours
Sinoptic
Who should attend: Managers interested in improving productivity by implementing 5S and who want to make sure they are starting this vital concept the right way.

This training course has been created for professionals from all sectors. It can be tailored to dental clinics, laboratories, offices etc. It is not designed for academic purposes, but offers practical advice how to implement 5S

The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way.

Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works

Upon completing the training you will:

- Understand how 5S works and improve efficiency by 10 to 30%
- Be able to indentify sources of waste and improve profitability
- Understand the reasons for the five step process and know how to implement it
- Have the tools and procedures in order to improve processes
- Develop a concrete plan to introduce 5S to your workplace

If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course

The Kanban Method (TKP)

7 hours
Sinoptic
Are you struggling with implementing Agile in your organization? Is the change too prescriptive? Are your teams overburdened and less productive but still too resistant for a revolutionary change?

Choose the “Alternative Path to Agility” and implement an evolutionary and humane Change Management Method which doesn’t change your process but improves it.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and respects current roles, responsibilities and job titles. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change programs.

If your team is overwhelmed, Kanban can help you to get your work under control. Kanban is a new technique for dynamically managing your process and revealing bottlenecks.

This training provides the skills and knowledge you need to apply Kanban in your work and learn how to determine what to work on now, what to leave until later and what to take off the to-do list forever.

Learning Outcomes

This 1-day course teaches the basics of the Kanban Method® and serves as the entry level and starting point to an alternative path to agility.

Attendees should become familiar with the Kanban Method. They should be able to design and implement a basic Kanban board. They should be able to understand work item types and the risks associated with specific work items. They should be familiar with a variety of different Team Kanban board designs and styles and know how to choose a design that is best suited for their context. They should be aware of the training roadmap and the value and benefits to be derived at each step on the “alternative path to agility.”

Who Should Attend

This course is designed for any professional who is part of a product development or knowledge work environment and who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous attendees to our classes have been in roles such as:

- Senior Management Positions (CxO)
- Program and Project Managers
- Product Managers, Product Owners and Business Analysts
- Scrum Team Members
- Scrum Masters, Team Leads and Change Agents
- Product & Software Developers & Testers
- Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
- Other roles such as HR and Finance professionals

How to Manage Stress and Avoid Burnout

7 hours
Sinoptic
Stress is so prevalent in our culture it has almost become a badge of honour. Back to back meetings, competing priorities, working late into the evening are just a few things considered normal. How often are you experiencing signs of distress: inability to eat without pain, stomach upsets or cramps, headaches, imposter syndrome and other low self-worth beliefs. It's time to take a stress detox.

Kotter’s 8-Step Change Model

14 hours
Sinoptic
John Kotter wrote "Leading Change" which looked at what people did to transform their organisations. Kotter introduced an 8-step change model for helping managers deal with transformational change.

This instructor-led, live training in (online or onsite) is aimed for managers, business owners and strategists planning to implement Kotter's 8 model in their respective organization.

Driving Change with the McKinsey 7s Model

14 hours
Sinoptic
Instead of supporting deep analysis and large shifts, the McKinsey 7-S model is great for analyzing how coherent your company is. If you know that you need to change your act, but you’re not sure what to do, this is the change management model for you.

This instructor-led, live training (online or onsite) is aimed at managers, business owners and strategists planning to implement McKinsey 7s model in their respective organization.\

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Models for Change - A change management workshop

14 hours
Sinoptic
This instructor-led, live training workshop (onsite or remote) is aimed at introducing available change management models with their pros and cons and case studies in order to equip the delegates with the knowledge and skills to choose the most appropriate model specific to their domain itself.

Format of the Course

A combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies

At the end of this course, attendees will be able to:

- Explain the basic Change Strategies that underpin the planning for change in an organisation
- Construct a Change Plan suitable to their part of the business.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Effective Conflict Resolution for professionals

7 hours
Sinoptic
As the pace of change accelerates with digital business and Business 3.0, organization boundaries and alliances are constantly shifting. To survive and thrive in this new knowledge economy, teams and individuals need to learn how to resolve conflict more effectively while maintaining long term relationships. Unfortunately, most professionals receive very little education in effective conflict resolution, leading to situations where conflict is either avoided, responses are passive agressive, or even worse, schoolyard bullying becomes the dominent means of winning conflict.

This instructor-led, live training (onsite or remote) is aimed at executives, leaders, teams and business individuals who wish to learn how to resolve conflict using practical, simple to follow yet highly effective conflict models. By the conclusion of the course, you will have experience with 14 powerful plug-and-play tools that can help you resolve conflict while maintaining positive relationships in the workplace.

By the end of this training, participants will be able to:

- Identify the 5 stages of effective conflict resolution.
- Agree how to deal with conflict before it starts
- Manage themselves positively through conflict.
- Work with proven methods to resolve conflict faster and more effectively
- Rehearse conflict to achieve a better outcome
- Learn from conflict to approach future conflicts differently.

The program includes simulations, role playing activities, and interactive workshops to give you the necessary practical experience. The course has an empahsis on fun, interactive, practical, visual and analogy based learning to help embed the models while moving at a fast pace. You can expect to hear about topics ranging from buildings, to emotions, to preparing your conflict dish, to lemmings, leading 20th Century pyschologists, Harvard Business models, Yogic breathing, kidnapping, rice, chairs and Les Miserables.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF)

14 hours
Sinoptic
Audience

All Senior Management who need a working knowledge of AML / CTF and their prevention – and an awareness of the other relevant and current Financial Crime issues;

Format of the course

A combination of:

- Facilitated Discussions
- Slide Presentations
- Case Studies
- Examples

Course Objectives

By the end of this course, delegates will be able to:

- Explain how AML and CTF might be prevented
- Understand the major facets of AML and CTF as they apply to their companies and the national and international efforts being made to combat them
- Define the ways in which a company and its staff should protect themselves against the risks of Money Laundering and Terrorist Financing
- Detail how a company might become a target for Money Laundering and Terrorist Financing: and explain which “red flags” might help them to identify, prevent and report any (suspicious or actual) criminal activity
- Understand some of the other “hot spots” in Financial Crime

The Compliance and MLRO Refresher Programme

7 hours
Sinoptic
The Compliance and MLRO Refresher Programme examines the key risk management issues and topics that are of vital importance in today’s highly-regulated environment. As well as being targeted at Compliance Officers, MLROs, MLCOs and other risk management professionals it is also aimed at members of senior management and board members keen to know more about what to expect from the risk control functions within their organisations. The Programme is lectured by subject-matter-expert from the UK.

The key learning objective of the Programme is to equip attendees with sufficient knowledge to assess objectively the adequacy of their organisation’s existing risk management controls and practices and to make appropriate enhancements.

Corporate Governance

7 hours
Sinoptic
Audience

All staff needing a working knowledge of Corporate Governance for their organisation

Format of the course

A highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Examples
- Exercises
- Case Studies

Integrated Risk & Corporate Governance

35 hours
Sinoptic
Overview

Across the globe regulators are increasingly linking the amount of risk taken by a bank to the amount of capital it is required to hold and banks and financial services are increasingly being managed on risk-based management practices. The banks, their products, the regulations and the global market are becoming increasingly complex, driving ever greater challenges in effective risk management. A key lesson of the banking crisis of the last five years is that risks are highly integrated and to manage them efficiently banks have to understand these interactions.

Key features include:

- the explanation of the current risk-based regulations
- detailed review of the major risks faced by banks
- industry best practices for adopting an enterprise approach to integrating risk management across an entire organisation
- using governance techniques to build a group wide culture to ensure everyone takes an active role in managing risks in line with the banks strategic objectives
- what challenges could be faced by risk managers in the future.

The course will make extensive use of case studies designed to explore, examine and reinforce the concepts and ideas covered over the five days. Historical events at banks will be used throughout the course to highlight how they have failed to manage their risks and actions that could have been taken to prevent loss.

Objectives

The objective of this course is to help bank management deliver an appropriate integrated strategy for managing the complex and changing risks and regulations in today’s international banking environment. Specifically this course aims to give senior level management an understanding of:

- major risk within the financial industry and the major international risk regulations
- how to manage a bank’s assets and liabilities whilst maximising return
- the interaction between risk types and how banks use an integrated approach for their management
- corporate governance and the best practice approaches to managing the diverse interests of the stakeholders
- how to develop a culture of risk governance as a tool for minimising unnecessary risk taking

Who should attend this seminar

This course is intended those who are new to integrated risk management, senior management responsible strategic risk management, or those who wish to further their understanding of enterprise risk management. It will be of use to:

- Board level bank management
- Senior managers
- Senior risk managers and analysts
- Senior directors and risk managers responsible for strategic risk management
- Internal auditors
- Regulatory and compliance personnel
- Treasury professionals
- Asset and liability managers and analysts
- Regulators and supervisory professionals
- Suppliers and consultants to banks and the risk management industry
- Corporate governance and risk governance managers.

Governance, Risk Management & Compliance (GRC) Fundamentals

21 hours
Sinoptic
Course goal:

To ensure that an individual has the core understanding of GRC processes and capabilities, and the skills to integrate governance, performance management, risk management, internal control, and compliance activities.

Overview:

- GRC Basic terms and definitions
- Principles of GRC
- Core components, practices and activities
- Relationship of GRC to other disciplines

Safety Culture, Risk and Leadership

14 hours
Sinoptic
This instructor-led, live on-site training is aimed at senior managers who wish to develop their capability to strategise and manage safety and risk in complex, high-tech industries. The course gives risk and safety managers the confidence and ability to implement an established and effective safety culture assessment process. The course will introduce the SI-9 product which has been developed to provide an efficient and accurate methodology to measure multiple elements of your organization's culture. The periodic measurement of your corporate culture not only enhances your risk visibility but provides evidence of your personal and corporate due diligence in risk management.

By the end of this training, participants will be able to:

- Recognise the signs and signals of vulnerable corporate risk culture.
- Understand the personal and corporate liability implications of risk and safety management.
- Adapt their risk management systems to become more relisient.
- Design an effective safety culture measurement system based on the SI-9 assessment system.
- Develop and implement an effective organizational cultural management strategy.

Format of the Course

- Highly interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on experience of cultural measurement tools.

Course Customization Options

- To request a customised training for this course, please contact us to arrange.

COBIT (Control Objectives for Information and Related Technology)

7 hours
Sinoptic
This instructor-led, live training in Moldova (online or onsite) is aimed at business managers, IT managers, and risk and compliance managers who wish to implement the COBIT framework to optimize IT governance and management.

By the end of this training, participants will be able to design, develop, implement, monitor, and enhance IT governance and management using COBIT principles and methods.

Coaching Skills

7 hours
Sinoptic
Audience

Staff who need to be fully prepared to deliver high quality Coaching sessions

- To individual members of their own staff
- To their teams
- To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course

A combination of:

- Facilitated Discussions
- Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

- Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
- Deliver meaningful Coaching Sessions

Communicating and Influencing For Team Members

14 hours
Sinoptic
Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies

By the end of the course, delegates will be able to:

- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders

Handling Conflict with Confidence

14 hours
Sinoptic
Audience

Staff who need to be fully aware of the issues surrounding Conflict and how to deal with it with:

- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies

By the end of the course, delegates will be able to:

- Understand conflict and its effect on ourselves and others
- Define assertive and non-assertive behaviours
- Appreciate the need for self-management before managing others
- Develop capability in engaging conflict assertively
- Build confidence through demonstrations and practical simulations

People and Team Management

21 hours
Sinoptic
Audience

Staff who need to be fully aware of the issues surrounding People and Team Management for:

- Themselves
- Their colleagues (peers)
- Their bosses
- Their team members
- Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies

By the end of the course, delegates will be able to:

- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Appreciate how to manage, motivate and develop their team members
- Manage their internal and external customers and stakeholders
- Explain how to deal with the difficult situations they may encounter in the office

Business Communication Skills

35 hours
Sinoptic
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.

Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.

University to Industry – preparing for the transition

7 hours
Sinoptic
This course is aimed at people who are about to begin or have just begun a professional career in industry. Designed to build an understanding and appreciation of the corporate workplace, the expectations and behaviours that post graduates will face when starting their career.

Following the course, a mentor will be assigned for a period of 6 months whereby upto 6 meetings will take place (via phone, skype, etc) on a 1-2-1 basis. The purpose of these meetings will be defined between the mentor and the mentee ahead of each session and will be focused on the issues that are most important to the mentee at the time.

Influencing and Avoiding Conflict

21 hours
Sinoptic
Audience

- Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with :

- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders

Course Objectives

By the end of the course, delegates will be able to:

- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders

Format

The course will be a highly-interactive combination of:

- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies

Advisory & Leadership Skills

14 hours
Sinoptic
This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).

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